Narrative:  

Troy University is in compliance with this Comprehensive Standard.

Troy University has a long history of providing continuing education, outreach and service programs to the persons living in and near its Alabama campus locations. As early as the years immediately following the founding of what was then Troy Normal School, the University offered workshops for local school teachers during the summer months as a means of enhancing their professional development. With the growth of University College (now the Global Campus), these activities are expanded beyond the state of Alabama. Throughout all of the continuing education, outreach and service, Troy University remains committed to offering programs and activities which are consistent with its mission and strategic vision, is clear as to its function and is assessed in a variety of formal and informal ways.

University Mission and Continuing Education, Outreach and Service

The Troy University mission statement, approved by the Board of Trustees as part of the activities leading to the merger of the University’s system campuses in 2005 states:

Troy University’s mission extends into discovery and exploration of knowledge in a life-long process. The continuing education, outreach and service activities create a bridge between the University and those individuals who reside outside of the University’s immediate community of faculty, staff and students. In this way, the University extends beyond its activities of traditional teaching, learning and scholarship and provides on-going an environment of ongoing discovery and exploration, beneficial professional development, and outreach and service activities which are value-added exports of the University into the lives of local citizens.

Outreach and Service Activities

The University realizes the value of community outreach and service programs that include research, consultation, and similar programs that are administered by campuses and sites, strengthening the surrounding communities. Information regarding Troy University’s commitment to community involvement as well as specific examples of this involvement can be found at the University’s community involvement Web page. These outreach activities provide University resources for the communities and help to enrich the locations where the specific campuses and sites reside. Examples of outreach and service at each of the four Alabama campuses are rich and diverse. A few of these are noted below:

Troy Campus

The Troy Campus hosts a number of children and young adult camps each year, including the annual Alabama Girls State, the Youth Leadership Forum, and various athletic camps. Other examples of outreach and service on the Troy Campus include the Center for International Business and Economic Development, the Small Business Development Center, John M Long School of Music Band Camps, the Troy Campus Theatre, and the Confucius Institute, a joint partnership between Troy University and China, which will begin in the Fall of 2008. The Troy Campus also is home to the following K-12/higher education partnerships which are funded through various grants and managed by Troy University faculty and staff:

• Southeast Alabama Regional Inservice Center Provides Inservice training for K-12 public schools in Southeast Alabama (Funded by Alabama Department of Education)
  
• Technology in Motion Provides computer training for K-12 public schools in Southeast Alabama (Funded by Alabama Department of Education)
  
• National Writing Project Provides writing-intensive workshops to selected teachers throughout Alabama (Funded by federal funds)
  
• Science in Motion Program Provides state-of-the-art chemistry, biology, & physics training to teachers in Southeast Alabama (Funded by Alabama Department of Education)
  
• Alabama Reading Initiative Provides training and workshops in reading for students and teachers in Southeast Alabama (Funded by Alabama Department of Education)
  
• Alabama Math, Science and Technology Initiative (AMSTI) Provides training and workshops in math, science and technology for teachers in Southeast Alabama (Funded by federal funding and the Alabama Department of Education)
  
• Alabama Connecting Classrooms, Educators & Students Statewide (ACCESS) Provides high school courses for students in throughout Alabama (Funded by federal funding and the Alabama Department of Education)
  
• Wiregrass Math and Science Consortium Provides training and workshops in math, science and technology for teachers in Southeast Alabama (Funded by federal funding and the Alabama Commission on Higher Education)
  
• The Alabama Junior Academy of Science and the Alabama Academy of Science Provides science enrichment activities for high school students throughout Alabama (Funded by industrial partners and Troy)
  
• The Upward Bound Project Provides career/academic counseling and support to selected students in high schools in Southeast Alabama (Funded by federal funds)
  
• Visual Arts Achievement Program District Competition Provides cultural enrichment activities for elementary students in Southeast Alabama (Funded by the Alabama State Council on the Arts, Alabama Alliance for Arts Education and industrial partners)
  
• The Troy and Montgomery Independent Living Centers Provides residential services and counseling to adjudicated youth from throughout Alabama (Funded by Department of Youth Services)
  
• Global Studies Academy Provides dual enrollments and special activities for selected students in Troy City and Pike County schools (Funded by Troy University)
  
• Youth Leadership Forum Provides an annual leadership forum for students with disabilities (Funded by federal funds, state funds via ADECA and private/corporate sponsorship)
  
• Troy Public Radio and Television Provides adult and children’s programming through TSU radio and TV (Funded by Troy University, private donations, corporate sponsorship, and the Corporation for Public Broadcasting)
  
• High School Journalism Workshop, Camp Trop and Advanced Reporting/Advanced Editing Lab and Newspaper Production Provides high school journalism workshops for students throughout Alabama (Funded by Alabama Press Association Journalism Foundation)

Montgomery Campus, Phenix City Campus, Dothan Campus, Global Campus

The Montgomery Campus provides several significant outreach and service entities for the city of Montgomery, the state of Alabama and the nation. The campus is home to the Rosa Parks Museum and Library, named in memory of the famed civil rights activist. Materials for scholars interested in the civil rights movement are housed in the Museum and Library as well as materials showcasing the role of Montgomery in the civil rights era and the efforts of Mrs. Parks. In 2006-2007, more than 45,000 persons visited the Museum and the Children’s Wing that was added in 2006. From January to June 2008, more than 42,000 persons visited the Museum. To date, individuals representing almost 300 different countries have visited this facility; visitors have come from all 50 states and more than 900 different United States cities.. Visitors to the Museum are asked to complete a survey to provide the University with an assessment of this outreach activity. For example, recent feedback from hearing impaired groups noted that the vocal exhibits in the Museum needed captioning. Captioning is now available in the Children's Wing, and current research is underway to determine adding it to the Rosa Parks Museum. Copies of feedback logs are available upon request.

Additionally, the Montgomery campus is home to the Davis Theatre, a restored facility for showcasing live events, originally built as a movie palace and vaudeville house in 1930. More than 54,000 persons participated in events in the Davis Theatre in 2006-07, and 53,000 have participated in events there through June 2008 for the 2007-08 year. In addition to a full subscription season of events sponsored by Troy University and held at the Davis Theatre, the facility is also available for rental by community groups for such events as graduations, recitals, award ceremonies, meetings, gospel shows, children’s shows, concerts and fashion shows. At the Davis Theatre, feedback is solicited from patrons after each show. Recent examples of patron concerns and the University’s response resulted in improved lighting and a current project, under bid, to improve the overall sound quality within the Theatre. Copies of the feedback forms and comments are available on request.

The Montgomery campus also manages the city’s W.A. Gayle Planetarium that provides science and astronomy shows for local and regional school children. In 2006-2007, more than 22,000 persons toured the planetarium and from January through June, 2008, more than 20,000 persons have toured the facility. Visitors to the Planetarium are asked to complete surveys; these are available upon request. Daily feedback logs are also maintained for visitor’s comments and reviewed regularly.

Due to the particular mission of the Montgomery campus as a provider of evening and weekend classes, the campus space is available for civic use during the day. In the 2007 calendar year, 426 events took place on the Montgomery campus; in 2006, the number was 396.

The Phenix City campus also provides service and outreach to its surrounding communities. These activities include:

SCHOOL OF EDUCATION

• Counseling and Psychology Professional Development Luncheons The Phenix City Campus Counseling and Psychology Department provides professional development opportunities by offering luncheons to those individuals who provide site, University and tape supervision to the graduate counseling students. Incorporated into these luncheons is one hour of professional development training on a myriad of topics. In May, 2007, the last supervisory luncheon, the topic of professional burnout and stress was presented. These methods of providing continuing professional development have been positively and widely received and will be an ongoing part of Troy University.

SORRELL COLLEGE OF BUSINESS

• Business Lecture Series As a part of the Sorrell College of Business distinguished speaker series, the Phenix City campus hosted the fall 2006 program that featured Maxine Clark, the chief executive officer and founder of the Build-A-Bear Workshop. Clark shared some of her secrets for success in business with the Sorrell College faculty, recent Master of Business Administration graduates, current business students and area business professionals.

ADMINISTRATION

Public Service Programs:

• Preparation for Employment Program (PREP) PREP was developed as a component of the Alabama Department of Human Resources JOBS Program to provide valuable experience that could lead to permanent paid employment for many participants. Work sites can be with public and private nonprofit/profit agencies that can offer a well supervised, clearly defined job placement to the participant. Troy University provides individual training opportunities for participants in the program.
  
• Family Self-Sufficiency Program, Program Coordinating Committee Family Self-Sufficiency (FSS) is one of the HOPE (homeownership and opportunities for people everywhere) initiatives enacted in the National Affordable Housing Act of 1990. Through FSS, the Department of Housing and Urban Development leverages public and private sector services and resources to help families in assisted housing achieve economic independence. As part of the Program Coordinating Committee, the Phenix City campus assists the Phenix City Housing Authority in securing commitments of public and private resources for the operation for the FSS program within the PCHA jurisdiction, including assistance in developing the Action Plan and implementing the Program.
  
• Housing Authority Reading Program Troy University has entered into an agreement with the Phenix City Housing Authority to operate an after school enrichment program Monday –Thursday from 4 to 5:30 p.m. EST and a Summer Enrichment Program Monday –Thursday from 10 a.m. -noon. The program operates at the River View Recreation Center. A faculty member oversees the actual operation of the program along with two University students majoring in elementary education who are recipients of the Education Service Scholarship. Volunteers from Troy University education classes assist with homework, tutorials, computer lab and enrichment activities. Personnel from the Housing Authority are on the premises at all times.
  
• Food and Toy Drive to Benefit Phenix City Housing Authority In the winter of 2006, the Phenix City campus adopted three families with a total of 15 children. Each child was provided an abundance of toys, clothes, and in most cases, a new bicycle. Twenty-two cases of non-perishable goods and three hams were also divided among the three families. The three families were identified by the Director of the Housing Authority. All three families were single parent families dealing with recent layoffs. The drive was also conducted in 2007.
  
• Troy for Troops The Phenix City campus participated in Troy University’s support program for members of the U.S. military in seeking public donations from across southeast Alabama to fill care packages for Trojans serving in combat theaters. The program is designed to identify and thank current students, alumni, faculty or staff members—or members of their immediate families— who are on active military duty.
  
• Operation DVD’s Overseas Troy University’s Phenix City campus offers area military families the opportunity to send recorded video messages to their loved ones serving overseas through its Operation DVDs Overseas. Through the program, families are invited to set up appointments to come to the Phenix City Campus to record a ten-minute message. A DVD of the message will then be sent by the University to the loved one serving overseas with a copy also being supplied to the family.

The Dothan Campus is also involved in outreach and service activities in the Wiregrass Region of the state. These activities include maintaining the Archives of the Wiregrass History and Culture as well as biking and hiking trails open to the public. The Dothan campus offers a free film series throughout the year and hosts a number of children’s camps and events.

Global Campus sites also participate in outreach and service activities to a lesser degree (as might be expected) for the four Alabama campuses. For example, outreach initiatives conducted by the Troy Pacific region include:

• Foreign Service Officer (FSO) Presentation This event is sponsored/coordinated by the Troy Pacific Region and is a presentation made by the U.S. Consulate General, Okinawa. This is a two-hour presentation that addresses careers in the U.S. State Department and the FSO examination.
  
• Education Fairs All Troy Pacific Region sites (Kadena Air Base, Okinawa, Japan; Misawa Air Base, Misawa, Japan; and Yongsan Army Garrison, Seoul, Korea) participate in education fairs semi-annually. The community is invited to attend presentations which cover all aspects of Troy University programs.
  
• Newcomers Briefings All Troy Pacific Region sites (Kadena Air Base, Okinawa, Japan; Misawa Air Base, Misawa, Japan; and Yongsan Army Garrison, Seoul, Korea) participate in monthly briefings sponsored by local military installations for newly assigned personnel. These presentations cover all aspects of Troy University programs.
  
• International Relations Public Seminars/Presentations All Troy Pacific Region sites (Kadena Air Base, Okinawa, Japan; Misawa Air Base, Misawa, Japan; and Yongsan Army Garrison, Seoul, Korea) coordinate faculty presentations that cover current international relations issues. These presentations are scheduled each term with five per site per year for a total of 15 annually.

Similar kinds of outreach and service activities can be found in the other regions such as Ft. Benning.

Continuing Education

Continuing education offerings by Troy University are most often provided through the Continuing Education Center on the Dothan campus. The Dothan campus provides a large array of on-site and electronic classes dedicated to professional and personal development. These classes are consistent with the University’s mission of offering life-long learning opportunities to the people who are part of its context. The Dothan campus continuing education classes for the 2007-2008 reporting period include:

CLASSES	CEU CREDITS
A + Exam Preparation Workshops	1.6 CEU
Aging Americans: Issues and Needs	.6 CEU
Alabama Law Update I & II	.6 CEU
Alabama Tax Workshop	.6 CEU
Alzheimer’s Disease	10 CEU
Back Injury Prevention	.4 CEU
Business Planning Seminar	.4 CEU
Childhood Obesity	.6 CEU
Classroom Management	5 CEU
Community Disaster Preparedness	5 CEU
Computer Maintenance	.4 CEU
Community Band	40 CEU
De-Mystifying Phonics	16 CEU
Healthy Weight – Healthy Eating	.6 CEU
Introduction to Real Estate	6.0 CEU
Introductory Grief Counseling	.8 CEU
Living with Diabetes	.6 CEU
Microsoft Access Workshop	.8 CEU
Microsoft Excel	Level I
Microsoft Excel	Level II
Microsoft PowerPoint Level I	.6 CEU
Microsoft Word Level I	1.2 CEU
Municipal Planning and Zoning	.2 CEU
Occupational Safety and Health Workshop	3.0 CEU
PaintShop Pro	.7 CEU
Piano	.3 CEU
Prevention and Treatment of Cardiovascular Diseases	.6 CEU
Proposal Writing Workshop	.7 CEU
QuickBooks	.8 CEU
Real Estate Post License Workshop	3.0 CEU
Running Records and Miscue Analysis	10 CEU
Safety Symposium	1.8 CEU
Stress Management Workshop	.6 CEU
Technical Writing	1.0 CEU
Web Page Development	.6 CEU
Wound Care	.4 CEU
Women’s Health Workshop	.6 CEU

This listing above and the information available at the Dothan Campus Continuing Education Web site clearly show that the courses offered are consistent with the University’s mission to promote life-long learning. These courses are also consistent with the University’s long-standing role as a provider of information which enhances the lives of those individuals living within the influence of its campuses.

As the registration form on the Dothan Campus Continuing Education Center Web site makes clear, these classes are not for academic credit. Continuing education courses at the Dothan Campus Continuing Education Center are evaluated using a standardized form.

The Phenix City Campus offers a much smaller array of continuing education courses but these, too, are linked closely to the University mission and are consistent with professional and personal development of individuals living in the service area for that campus:

Phenix City Continuing Education Offerings 2007-2008 First Aid Workshops
Spring 2008	04/12/08	CPR & First Aid for Teachers
Spring 2008	03/15/08	CPR & First Aid for Teachers
Fall 2007	9/22/07	CPR & First Aid for Teachers
Fall 2007	9/22/07	CPR & First Aid for Teachers
Summer 2007	6/15/07	CPR & First Aid for Teachers

The CPR and First Aid Class at the Phenix City campus of Troy University is designed to meet the requirement of intern students to have training in the implementation of CPR and First Aid. This class is offered each term so that this requirement is accessible for University students. The class is a certified class from the Red Cross that is hosted on the Phenix City campus. It is taught by a certified Red Cross instructor.

Counseling and Psychology Workshops
Spring 2008	03/01/08	A Life Span Perspective
Spring 2008	02/23/08	Making Relationships Work
Summer 2007	7/28/07	Mindfulness Skills

The counseling and psychology workshops are for continuing education hours and approved by the National Board of Certified Counselors (NBCC).

Global Campus sites also offer continuing education courses; these classes typically concern continuing professional development necessary for the maintenance of licensure holdings. Global campus also provides certificate programs for interested persons. Information regarding Global Campus continuing education is available online.

Examples of continuing education classes at Global Campus sites include:

Program	Currently Offered
English as a Second Language (ESL)	Atlanta
Society for Human Resources (SHRM) Certification	Fort Benning
American Management Association (AMA) Certification	Tampa, Fort Benning
Polygraph Training	Atlanta
Microsoft Certification	Fort Walton Beach, Pensacola, Online
Oracle	Online
Linux	Online
CompTIA	Online
Healthcare (Coding, Transcription, Claims)	Online
Business (Banking, Finance, Accounting, Business Administration)	Fort Walton Beach, Online
DoD8570 Compliance	Online
Career Advancement Account (CAA) for MIlitary Spouses	Eglin AFB, Hurlburt AFB, Fort Benning, Fort Bragg, NAS Jacksonville
CEUs - Mental Health	Tampa, Jacksonville, Fort Walton Beach

With regard to continuing education, Troy University’s activities are consistent with the University’s mission of extending knowledge and discovery beyond the classroom and beyond the specific time frames of student life. Troy University’s continuing education activities extend to the full life-cycle of individuals interested in life-long learning for professional and personal development.

Troy University is actively engaged, in a variety of ways and in numerous locations, with continuing education offerings, outreach activities and service projects. These offerings, activities and projects are in keeping with the University’s mission of being an institution which provides life-long learning to its stakeholders, including those who live in the communities that are home to Troy University’s campuses and sites. These continuing education classes and outreach and service activities are documented throughout Troy University’s public information and are assessed in a variety of formal and informal ways. This assessment, at all levels from the provider of the class and services to the senior administrative leadership, is reviewed so that future offerings and activities can continue to meet the needs of the communities which participate in them. As part of the University’s continued review of its activities as an organizationally merged institution, the senior leadership recognizes that these areas of continuing education, outreach and service are vital components extended from Troy University to the communities beyond its various campuses and sites. As such, the University has an active Continuing Education Committee reviewing all continuing education activities as well as outreach and service efforts. This Committee’s work is ongoing and is scheduled to present a final formal set of recommendations to the Executive Vice Chancellor/Provost during the 2008-2009 academic year.