Troy University
SACS Reaffirmation of Accreditation
3.8.3 The institution provides a sufficient number of qualified staff—with appropriate education or experiences in library and/or other learning/information resources—to accomplish the mission of the institution. (Qualified staff)
 
X Compliance   Partial Compliance   Non-Compliance

Narrative:  

The Dean of the Library, who reports to the Executive Vice Chancellor/Provost, is responsible for the administration of library services, which includes libraries on the Troy, Dothan and Montgomery campuses. He also serves as the principal adviser and liaison to Global Campus Regional Librarians and to Chattahoochee Valley Community College (CVCC) which serves as the library for Troy’s Phenix City campus. The dean is a member of the Academic Steering Committee, and ex-officio member of the Graduate and the Undergraduate academic councils, and also serves on other University committees as appointed.

The Troy University libraries have nineteen authorized librarian positions, including the dean, and all positions are currently filled. Persons with American Library Association (ALA) accredited master’s degrees occupy all librarian positions in Troy University libraries. In a comparison of the ten university libraries in Alabama, Troy University ranks in the middle in the number of librarians. The highest number is 38 at the University of Alabama at Birmingham (UAB), which has a medical school and many doctoral programs, and the lowest is nine at the University of North Alabama.

Troy University Library faculty members are required to have an American Library Association accredited master’s degree. It is preferred that they have experience in an academic or research library and that they have taken course work preparing them to serve in an academic library. Library faculty members are also expected (but not required) to have an undergraduate degree in a subject field that is taught at the University. It is considered desirable for the library faculty members to have a second master’s degree or a higher degree. At this time eight of the librarians have a second master’s or other advanced degrees. All of the librarians are well qualified, and their qualifications enable them to support the mission of the University.

The Troy Libraries employ 32 support staff, who are well trained and possess the necessary skills for their positions, such as instructional media assistant, cataloging assistant, and acquisitions assistant. Job descriptions for all support positions are on file in the Library dean’s office. Approximately 25 work-study students provide additional assistance during a regular semester with a smaller number in the summer term. All of the library staff members are well qualified, and their qualifications allow them to perform their jobs in support of the University’s mission.

Library staff members are required to have the appropriate qualification for their rank, such as Library Assistant I. The skill and education are dependent upon the task or tasks that the position requires. In some staff positions library experience is helpful but not required.

The University’s librarians are members of state, regional, and national library organizations and serve on state and national committees. They are also active on University committees, community and civic committees, and in organizations. They regularly participate in workshops sponsored by the Southeastern Library Network (SOLINET), the Network of Alabama Academic Libraries (NAAL), and the University.

During the past two years University librarians have attended and presented at the Association of College and Research Libraries (ACRL), national conference, Baltimore, Maryland; at both the annual and the mid-winter meetings of the American Library Association; at the Southeastern Library Association meeting; at the Network of Alabama Academic Libraries annual meeting, including participation on various committees of this organization; and at the annual meeting of the Alabama Library Association and various committee meetings during the year. Library staff members have attended various sessions on the Troy campuses for computer training, Datatel workshops and other training relative to their specific positions. One librarian attended the Blackwell Seminar in England and another has participated in the Goethe Institute seminar in Germany. One librarian has been accepted as a recipient of the Kawakawa Fellowship with the American Association of State Colleges and Universities (AASCU) Japan Studies Institute and will spend three weeks studying Japanese culture and language in California in summer 2008.

A number of tasks must be performed on a daily basis by the library faculty and staff. Those tasks are being accomplished in a reasonable amount of time, demonstrating that there is a sufficient number of staff members. Additionally, surveys taken to determine whether library users feel that their needs for assistance are being met by the staff have thus far indicated that there is sufficient staff for the needs of the users. All library staff members are continually receiving training that is appropriate for their job performance. For example, currently all are receiving retraining as appropriate because of the library’s upgrading of its Library Management System SIRSI’s iLink product.

The Library at the Chattahoochee Valley Community College, which serves as the library for Troy University Phenix City, has a Library Director who holds a master’s degree in library science. The Cooperative Agreement between Troy University Phenix City and Chattahoochee Valley Community College requires that all full-time librarians have master’s degrees in library science from accredited universities.

University policies on faculty status, salary, and contractual security for professional librarians are detailed in the Troy University Faculty Handbook, which is available online. All Troy University library staff, both professional and support, are evaluated annually. Promotion and tenure policies for librarians, basically the same as those for teaching faculty, are detailed in the Faculty Handbook and in an in-house document entitled “Library Promotion and Tenure Procedures.” Librarians have faculty rank and are eligible for tenure. All support personnel are governed by the Staff Handbook.

The following table provides rank, title, qualifications and locations for Troy University librarians.

Troy University Library Staff

The tasks assigned to these staff members are detailed below:

CATALOGER: Performs original and complex copy cataloging and classification of materials in all formats using OCLC and the SIRSI Unicorn integrated automated system; oversees database maintenance and authority control work; participates in special projects and performs reference duties as required evenings and weekends.

REFERENCE/PERIODICALS: Provide general reference and bibliographic instruction services participate in collection development; and participate in evening and weekend work. Research, publication and involvement in professional associations are expected. Periodicals - Maintain the periodical collection.

REFERENCE: Provide general reference and bibliographic instruction services participate in collection development; and participate in evening and weekend work. Research, publication and involvement in professional associations are expected.

DIRECTOR: Essential requirements include excellent interpersonal and communication skills; strong organizational and planning abilities; knowledge of library technologies; ability to work cooperatively within a system of multi-campus libraries; experience in library administration, including budgeting, planning, and personnel management; ability to work with adult learners and strong commitment to quality, patron-centered service.

ACQUISITION: Overall management of acquisitions, purchasing of library materials, books, serials, reference and media materials. Responsibility for collection development and to work nights and weekends in rotation with other services providers.

HEAD OF REFERENCE: This person has overall management of reference services, library instruction, government documents, ILL, instructional media service and document delivery; as responsibility for reference collection development and participates in general collection development in all media formats. Evening and weekend work is required in rotation with other services providers.

HEAD OF TECHINCAL SERVICES: This position has overall management of acquisitions, cataloging, serials and processing; will participate as a member of the Collection Development Committee; and will participate in the regular weekend rotation on the reference desk. Technical service experience in acquisitions, cataloging and serials. Knowledge of OCLC, AACR2, LCSH, CL, DDC, metadata and SIRSI. The ability to work with users and staff of varying technical abilities. Excellent communications skills both written and oral.

DEAN: The Dean has primary responsibility for the overall administration and management of the library resources both human and physical, as well as planning and budgeting for a multi-campus institution.

ARCHIVES: Administers Archives of History and Culture; assists archivists in researching and recommending designs for special collections and regional archives; assists in procurement of funds for these special activities. Acquires regional archive collections. Catalogs collections acquired and maintains proper archival storage conditions.

Conclusion

In conclusion, Troy University provides a sufficient number of qualified staff to accomplish its mission. Troy University is in compliance with this Comprehensive Standard.

 

Supporting Documentation Location
Data from Academic Libraries Survey Fiscal Year: 2006 http://sacs.troy.edu/reference/3-8-3a_survey-data.pdf
Faculty Handbook, 2008 Edition http://sacs.troy.edu/reference/Faculty-Handbook-2008-Edition.pdf
Staff Handbook http://sacs.troy.edu/reference/TroyUniversityStaffHandbook.pdf

 

Last Updated: 08/22/2008